Privacy Policy king96 — Member Data Protection & Privacy

1Introduction

Welcome to the king96 Privacy Policy. This document constitutes a binding agreement between you ("Member", "User") and king96 ("Platform", "we", "company") regarding how we manage your personal information. By registering or continuing to use the king96 platform at https://king96.win, you agree to the terms stated in this Privacy Policy.

King96 understands that your trust is our most valuable asset. We developed this policy not merely to meet legal requirements, but because we genuinely care about every member's privacy. This policy is written in plain language so you know exactly what happens with your information.

This Privacy Policy applies to all services provided by king96, including our website, mobile app, customer support system, and all official communication channels. It should be read together with Terms and Conditions as well as Responsible Gaming Policy king96.

2Information Collected

King96 collects your personal information through several means when you interact with our platform. The following are the categories of information we collect:

A. Registration Information (Provided directly by you):

• Full name as per valid identification document
• Date of birth and gender
• Email address and mobile phone number
• Full residential address
• Bank account or digital wallet information for financial processing
• Username and password (stored in unreadable hashed form)

B. KYC Verification Documents:

• Copy of identity card or passport
• Proof of residence (recent utility bill or bank statement)
• Selfie or facial verification for security purposes
• Source of funds documentation if required by AML regulations

C. Platform Activity Information:

• Deposit and withdrawal transaction records
• Betting history and game records
• Gaming session and time logs
• Game preferences and settings

D. Technical Information (Collected automatically):

• IP address and IP-based geographic location
• Web browser type and version, and operating system
• Device type (computer, mobile phone, tablet)
• Cookie data and session identifiers
• Pages visited and time spent on each page

The following table summarises the types of information, the purposes of collection, and the legal bases we rely on:

3How We Use Your Data

King96 uses your personal information for lawful and transparent purposes. Every use of your data has a clear justification, and we will not use your data for any other purpose without prior notice. The primary purposes are as follows:

Account Operations & Services:

• Creating and managing your member account
• Processing deposits, withdrawals, and other financial transactions
• Providing access to platform games and services
• Sending important account notifications (transaction confirmations, security alerts)

Security & Compliance:

• Verifying your identity and preventing fraud
• Complying with anti-money laundering (AML) and know your customer (KYC) legal requirements
• Detecting and investigating suspicious activity or violations of our terms of use
• Protecting the security and integrity of the platform

Experience Enhancement:

• Personalising content, promotional offers, and game recommendations based on your preferences
• Analysing usage patterns to improve platform features
• Conducting research and analytics to enhance service quality

Marketing Communications (with your consent):

• Sending promotional information, bonus offers, and the latest news from king96
• Contacting you via email, SMS, or push notifications

4Information Sharing

King96 upholds strict data protection principles. We does not sell, rent, or disclose your personal information to third parties for their own marketing purposes. However, there are limited situations where we may need to share your information:

A. Trusted Service Providers:
king96 works with selected service providers that help us operate the platform. These include payment processors, game providers, identity verification services, and analytics platforms. All providers are bound by strict data protection agreements and may only use your data in accordance with king96's instructions.

B. Legal Obligations:
king96 may disclose your personal information when required by law, including court orders, law enforcement investigations, regulatory body requirements, or to fulfil mandatory AML/CFT reporting obligations.

C. Protection of Interests:
We may disclose information if we believe the disclosure is necessary to protect the rights, property, or safety of king96, our members, or the public.

D. Business Transfers:
In the event that king96 is involved in a merger, acquisition, or asset sale, member personal information may be transferred as part of that transaction. We will notify members in advance and ensure continued data protection.

5Data Security

King96 invests seriously in security infrastructure to ensure your personal data remains protected at all times. The technical and organisational security measures we implement include:

• End-to-end encryption: All data transmitted between your device and king96 servers is protected by TLS 1.3 protocol and AES-256 encryption.
• Layered access controls: Access to member data is restricted based on the principle of least privilege. Only staff who require access to perform specific duties are permitted.
• Continuous monitoring: A 24/7 threat detection system monitors suspicious activity and intrusion attempts in real time.
• Regular security testing: king96 conducts regular penetration testing and security audits by independent security firms.
• Two-factor authentication (2FA): All member accounts support 2FA for an added layer of protection.
• Backup and disaster recovery: Data is automatically backed up to multiple secure locations to ensure service continuity.

While we take all reasonable steps to protect your data, no system is entirely risk-free. In the event of a data breach affecting your personal information, king96 is committed to notifying you within the timeframe required by applicable law.

6Cookie Usage

King96 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The types of cookies we use are as follows:

You can manage or disable cookies through your web browser settings at any time. Please note that disabling essential cookies may affect the functionality of certain parts of the king96 platform. For non-essential cookies, you may opt out without affecting your core experience.

7Your Privacy Rights

As a king96 member, you have certain rights regarding your personal information under Malaysia's PDPA and our internal policies. We fully respect each of these rights:

To exercise any of the above rights, contact our Data Privacy Officer via email at [email protected] or via the platform's live chat. We will process your request within 30 calendar days from the date of receipt.

8Data Storage

King96 retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Our retention policy is as follows:

• Active account information: Retained for the duration your account remains active with king96.
• Financial & transaction records: Retained for a minimum of 7 years after the last transaction, in accordance with Malaysia's accounting and AML legal requirements.
• KYC Documents: Retained for a minimum of 5 years after account closure or the last transaction, whichever is later, as required by the Anti-Money Laundering Act 2001.
• Support communication logs: Retained for 3 years for reference and dispute resolution purposes.
• Cookie and analytics data: Retained for the period stated in the Cookie Usage section above.

Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be associated with you.

9Children's Privacy

King96 is an adult entertainment platform intended solely for individuals aged 18 years and above. We do not intentionally collect or process personal information from minors.

If we determine that we have inadvertently collected information from someone under the age of 18, we will take immediate steps to delete that information and close the relevant account.

10Third-Party Links

The king96 platform may contain links or integrations to third-party services such as game providers and payment processors. Once you leave the king96 platform and access a third-party website or service, our Privacy Policy no longer applies.

We encourage you to read the privacy policy of any third-party service you use. king96 is not responsible for the privacy practices or content of third-party websites. We carefully select our third-party partners and ensure they maintain comparable security standards.

11Changes to Privacy Policy

King96 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new service features. The date of the most recent update will be shown at the top of this document.

For material and significant changes, we will provide clear notice to members via their registered email or a prominent notice on the platform at least seven (7) days before the changes take effect. Continued use of the king96 platform after such notice will be considered acceptance of the updated terms.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact the king96 Data Privacy Officer through the following channels: